SaaS Confirmit Announces 2020 ACE Awards Winners AIT News Desk May 27, 2020 15th Annual Awards Program Recognizes Success in CX and EX in an Uncertain World Confirmit, the leading global solutions provider for Customer…
Natural Language Do Chatbots Dream of Electronic Antidotes? Beerud Sheth May 27, 2020 When it comes to Coronavirus updates, there is a wide gap between the high-level information published by government agencies and specific, actionable…
Analytics Majority of US Businesses Say Pandemic Will Change Future Operations AIT News Desk May 27, 2020 LiveArea study finds most plan to invest in digital solutions More than half (54 percent) of US companies are likely to overhaul their long-term…
The Future American Collectors Insurance Launches Virtual Car Show Contest AIT News Desk May 27, 2020 Leading Insurance Brand Also Unveils Redesigned Website for Enhanced Customer Experience and Helpful Resources for the Collector Car Community…
Chatbots & Intelligent Assistants IMS Announces New Industry Partnership with Conversational AI Platform Provider, SmarTek21 AIT News Desk May 26, 2020 IMS (Insurance & Mobility Solutions), a subsidiary of Trak Global Group (TGG) and one of the world’s top three providers of connected car data…
Financial Services Fundbox Secures Funding From MUFG Innovation Partners, Delivers Robust Performance During COVID-19 AIT News Desk May 26, 2020 Fundbox, the leading B2B payment and credit network, announced a fresh equity investment from MUFG Innovation Partners Co., Ltd., the corporate…
Analytics commercetools Recognized for B2B Commerce AIT News Desk May 26, 2020 Top research firm's report states that commercetools gives its customers a "platform for building visionary commerce experiences…" commercetools,…
Reviews Lexus Partners With Widewail To Enhance Online Customer Experience AIT News Desk May 26, 2020 As the Conversation Further Shifts from In-Store to Digital, Widewail Keeps Dealers Informed and Engaged Widewail, the automotive industry's…
Analytics NICE inContact and Zendesk Working Together to Support Remote Contact Center Teams AIT News Desk May 26, 2020 NICE inContact CXone@home free for 60 days to new customers NICE inContact, a NICE business, and the leader in cloud contact center, today…
Financial Services Cleareye.ai Acquires Aiware.ai, a leading Artificial Intelligence Player in India AIT News Desk May 26, 2020 As a part of its geo expansion plans Global fintech company Cleareye.ai, headquartered in California, has acquired AIWare.ai, an India based…