customer experience

Amdocs Media’s SaaS-based MarketONE platform gains more and more momentum as service providers seek new revenue streams from over-the-top (OTT)…

Just When it Mattered the Most, Five9 Whendu Blows Away Workflow Complexities with New No-code Cloud Contact Center Solutions Within months of…

Qualtrics' Return to Work & Back to Business study reveals what customers and employees want to see happen before they feel confident re-entering…

Industry Body Will Focus on Customer Experience to Boost Membership Confirmit has announced that ACCA (the Association of Chartered Certified…

Cloud-first and business continuity focus, as well as developer productivity and security enhancements all available in Progress OpenEdge 12.2…

Latest Software Enhancements Let Workflows Take Center Stage, Help Enterprises Realize the Potential of Modern, Real-Time Analytics Pure Storage,…

IPC Systems, Inc., the Technology and Service Leader Powering Financial Markets, Implements Mize Return Management Solution Globally to Improve the…

Resource Hub enables insight professionals to play their part in building stronger future for their organisations Confirmit has announced a series…

Contrast Security, a leader in application security, today announced it was named by Gartner in the "Visionaries" Quadrant in the new "Magic Quadrant…

Marchex Conversational AI named the industry leader in converting first party data to optimize customer experience and business outcomes Marchex, a…