customer experience

Company adds new chief people officer Eva Majercsik and bolsters Multicloud Solutions with John Hernandez as Genesys Engage SVP/GM and Raj Patel as…

Contentsquare the leading experience analytics provider, launched new solutions to make sophisticated data-driven decisions more accessible to…

The premier user review website, G2, reports that SaaS engagement platform, Higher Logic, has the largest market presence and highest customer…

New paper outlines how AI-powered energy management enables greater resiliency and flexibility for global utilities and energy customers Guidehouse…

itopia, a leading cloud automation and orchestration platform on Google Cloud, has engaged with TELUS International, a global customer experience…

In today's technology-driven world, customers and consumers have made the experience they receive from a brand a crucial aspect of any engagement or…

Vonage, a global business cloud communications leader, announced the launch of its Contact Center AI Virtual Assistant to help organisations respond…

Traditional banks will fall even further behind in market share and customer experience due to the global coronavirus pandemic, warns the CEO of one…

netElastic, an innovative software company providing high-performance routing solutions, introduced BNG Manager for its virtual Broadband Network…

In Mind Cloud, an independent software vendor for manufacturing sales platforms has named Peter Schmidt to the newly created role of Chief…