customer experience

Leading professional services firm leverages Conga solutions to improve productivity, reduce contract review and execution time from several days to…

To bolster growing synergies between the two companies, CarGurus accelerates purchase of remaining stake in the digital wholesale marketplace…

Ushur’s Customer Experience Automation (CXA) platform is now available on the Five9 CX Marketplace, enabling rapid integration with the Five9…

Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises announced the launch of an expanded strategic…

Accenture has agreed to acquire OnProcess Technology, a provider of supply chain managed services, to help organizations refine processes, improve the…

Industry veteran throws down the gauntlet to high tech firms that have lost their way when it comes to delivering genuine - and excellent - customer…

Digital business services company honored for customer-centric immersive experiences and revolutionary solutions that helped gained client loyalty  …

Now, Fortune 500 companies can execute unlimited, modern CX use cases leveraging advanced generative AI and automation.  Innervate, the dynamic…

8x8, Inc. a leading integrated cloud contact center and unified communications platform provider announced that 8x8 Intelligent Customer Assistant has…

Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI…