Machine Learning Teleperformance Recognized by Frost & Sullivan for Omnichannel Customer Experience in the… PR Newswire Nov 6, 2023 Digital business services company honored for customer-centric immersive experiences and revolutionary solutions that helped gained client loyalty …
Machine Learning Innervate Unveils Next Generation of Industry’s First Enterprise-Grade GenAI Solution for… PR Newswire Nov 3, 2023 Now, Fortune 500 companies can execute unlimited, modern CX use cases leveraging advanced generative AI and automation. Innervate, the dynamic…
Machine Learning 8×8’s AI-powered Intelligent Customer Assistant Drives Customer Experience Success and Enhanced… Business Wire Nov 3, 2023 8x8, Inc. a leading integrated cloud contact center and unified communications platform provider announced that 8x8 Intelligent Customer Assistant has…
Technology Foundever and Zenarate Announce Strategic Partnership to Revolutionize Customer Experience Training PRNewswire Nov 2, 2023 Foundever™, a global leader in the customer experience (CX) industry, has announced a new strategic partnership with Zenarate, the leading AI…
customer Experience Carpe Data Launches AI-Powered ClaimsX Ultra for Early Fraud Detection Business Wire Nov 1, 2023 ClaimsX Ultra helps insurers detect fraud earlier, uncover connections between parties, and analyze vendor risk across all open claims. Carpe Data,…
Machine Learning TELUS International Launches Fuel iX to Drive AI-fueled Intelligent Experiences for Brands and Their… Business Wire Oct 31, 2023 TELUS International Fuel iX drives value for clients by providing an end-to-end next generation customer experience solution fueled by GenAI -…
Customer Experience Conduent CXNow Customer Experience Solution Incorporates AI Capabilities With Rapid Deployment and… GlobeNewswire Oct 31, 2023 Conduent Incorporated , a global technology-led business solutions and services company, announced Conduent CXNow, a digital Customer…
Machine Learning Enterprises See Technology, Workplace Services Critical for Success, ISG Study Says PR Newswire Oct 30, 2023 ISG Digital Business Summit in Orlando will feature Marsh, Citigroup, Walgreens and more on technologies and solutions for future-ready…
Technology Experian’s Data Network Aims to Help Us Automotive Lenders Fight Fraud Business Wire Oct 28, 2023 The Hunter Automotive Fraud Alliance empowers participants to share fraud intelligence for real-time fraud detection With rising vehicle prices and…
Machine Learning STELLA AI Integrates with Reynolds and Reynolds to Revolutionize the Dealer-Customer Experience PRNewswire Oct 27, 2023 STELLA Automotive AI, the leading provider of high-end conversational AI technology designed to revolutionize the customer experience for the…