customer experience

2020 Census Using Tableau Public Analytics to Mobilize Participation, Improve Customer Experience and Provide Data Transparency In recognition of…

New Jenkins-Strobe Integration Gives Developers Fast Feedback on Application Performance Compuware Corporation, the leading provider of software…

Coronavirus-triggered social distancing, isolation and lockdowns have driven-up the use of financial apps in Europe by 72 per cent in a week, reveals…

Hi Seth, you are a pioneer in the AI and Emerging tech realm. How did you start with Infosys? I joined Infosys in June of 2019. The reason I came…

Leading lease accounting and management solution provider expands executive team to support the next phase of its strategic growth Visual Lease, a…

EastNets is pleased to announce that 28 financial institutions are now live users of a real-time watchlist feed, delivered securely over blockchain.…

Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19…

Antuit.ai featured in Forrester's Now Tech: Customer Analytics Technologies Antuit.ai, a Goldman Sachs company and leader in SaaS AI solutions…

Unified platform and comprehensive user interface provides advanced performance and support for optimized contact center interactions Fuze, the…

The Insurtech Company Has a Sapiens Track Record of Decreasing the Time and Costs Associated With the Claims Process and Improving the Customer…