customer experience

Enhances customer experience for consumers; gives brands better insights into the shopper journey LoopMe, an outcomes-based video platform,…

Gartner, the world’s leading information technology and advisory company, named Deloitte a Leader, positioned highest for ability to execute and…

Report Cites Tata Consultancy Services' Investments in Building Point Solutions and Proofs of Concept, Platforms such as TCS iON, Quartz and TCS…

Offering Event Engagement, a Free Event Community, to Organizations Dealing With the Cancellations of In-Person Events Higher Logic, the…

Promotion Follows Accomplished Tenure With the Company, Including 325% Revenue Growth Merkle, a leading technology-enabled, data-driven performance…

Powerful Contact Center Solution From Leader in Customer Experience Helps Organizations Connect Every Interaction Across Voice, Email, Chat and…

Westbrook develops highly customer centric CRM and service platform on Salesforce Service Cloud for Bank ABC’s digital, mobile-only bank – ‘ila’ to…

Alliance to Accelerate Digital Transformation for Media & Entertainment Industry with Solutions Built on the Salesforce Platform Building on…

Adds to Invitae's Competitive Advantage by Providing Rapid Answers to Patients While Further Reducing the Cost of Genetic Testing at Scale Invitae…

2020 sees the contact center industry entering a new phase of Digital Transformation, one that is being powered by AI, Machine Learning and Automatic…