customer experience

Promotion Follows Accomplished Tenure With the Company, Including 325% Revenue Growth Merkle, a leading technology-enabled, data-driven performance…

Powerful Contact Center Solution From Leader in Customer Experience Helps Organizations Connect Every Interaction Across Voice, Email, Chat and…

Westbrook develops highly customer centric CRM and service platform on Salesforce Service Cloud for Bank ABC’s digital, mobile-only bank – ‘ila’ to…

Alliance to Accelerate Digital Transformation for Media & Entertainment Industry with Solutions Built on the Salesforce Platform Building on…

Adds to Invitae's Competitive Advantage by Providing Rapid Answers to Patients While Further Reducing the Cost of Genetic Testing at Scale Invitae…

2020 sees the contact center industry entering a new phase of Digital Transformation, one that is being powered by AI, Machine Learning and Automatic…

Today, analytics is becoming a major game-changer in the Finance sectors. Following the tradition, the Banking, Financial Services, and Insurance…

Know Me Hi Ben, please tell us about your journey in technology and how you started at Xandr. What inspired you to be part of a global Digital…

Talkdesk 20-in-20 program continues with product #5 of 20, a new and innovative approach to knowledge base solutions Talkdesk, Inc., the cloud…

Provides free work-from-home module and free voice call ports for 211 and 311 organizations to handle increased interactions volume NICE inContact …