customer experience

How AI Is Used in Aviation? Artificial Intelligence (AI) technology is optimizing flight operations and impacting the commercial Aviation industry in…

AI-Powered Solution Understands Context, Reduces Friction, Enhances Customer Experience Coveo, the Experience Intelligence Platform Leader for…

Unveils Global Mobile Edge Cloud strategy for accelerating 5G monetization Launches new collaboration with AT&T to develop 5G edge computing…

Resulticks, the world's fastest-growing real-time conversation marketing solutions provider, was recently honored with the "Elevating Customer…

Twilio, the leading cloud communications platform, announced the appointment of two executives to its team. Steve Pugh joined the company as its chief…

Talkdesk Boost for Business Continuity neutralizes the impact of natural disasters on support operations with fast and easy transitions from…

Temenos, the banking software company, announced that it had been selected by Virgin Money Australia, a division of Bank of Queensland (BOQ), as its…

The next generation CX Analytics Platform from UserReplay provides Active CX.  Active CX not only makes getting to the high-value digital frustrations…

Recognized for Ability to Execute and Completeness of Vision TIBCO Software Inc., a global leader in enterprise data, empowers its customers to…

New product suites democratize service and sales software by making it easy to try, buy and use Zendesk, Inc.  announced new, powerful Support and…