customer experience

Seamless Integration Through Talkdesk for Salesforce Provides Customer Information to HomeToGo Agents With Automatic Screen Pops to Improve…

Cubro and SilverEngine enter into a strategic partnership, combining Cubro’s technology for robust network infrastructure with SilverEngine’s…

Ada’s automation and AI enhance the customer experience across Zendesk platform Ada, the market leader for Automated Customer Experience (ACX),…

Strategic diversification will lead to launching of new 5G chips in near future Metanoia Communications Inc., a leading manufacturer of…

When starting a new project to enhance the capabilities of a production facility with Artificial Intelligence, the common question is: “Is it…

Alger and Leatherman Add Industry Leadership and Expertise to Foster Continued Growth and Adoption of Hybrid Infrastructure Management Virtana, the…

New Investment Will Accelerate Tractable's Expansion Into New Markets, Helping More People Globally Recover From Accidents and Disasters Tractable,…

Digital Document Transformation Suite offers new features that enable professionals to transform and automate to conquer the day, the week and the…

Founder and Current Chief Strategy Officer, Abinash Tripathy, Taking Over Role of CEO While Current Chief Revenue Officer, Eric Vermillion, Takes Over…

Verin Systems Inc., The Customer Engagement Company, announced that Verint has been named a Leader by Gartner, Inc. in the research and advisory…