customer experience

Genesys enables contact centers to achieve greater productivity and customer engagement Based on its recent analysis of the Latin American &…

Leading North Macedonia Telecom Provider Selects Stonebranch to Support the Automation of Major Revenue-Critical Applications for Real-Time Charging…

Updated Voice Recognition Engine Improves Authentication Rate by 30%, Enhancing Customer Experience and Call Center Efficiency Pindrop, the pioneer…

Shutterfly, Inc., the leading retailer and manufacturing platform dedicated to helping capture, preserve, and share life’s important moments,…

Aimia Loyalty Solutions, a leading full-service global loyalty provider, announced that its Aimia Loyalty Platform (ALP) SaaS is now available on…

Pyramid Analytics, provider of the next-generation business analytics platform for the enterprise, announced it has been recognized by Gartner, Inc.…

Combination of Managed It Solutions and Virtual Cloud Server Platform Provides Premier Customer Experience CloudScale365, Inc., a global leader of…

The expanded business to provide scalable, effective solutions for today’s CMO Wipro Digital, the digital business unit of Wipro Limited announced…

Laserfiche — a leading global provider of intelligent content management and business process automation — has been named a 2020 Gartner Peer Insights…

Armstrong International, a 120-year old, global leader in energy management, announced that it will work with Everactive to offer a more efficient and…