customer experience

Email First Seen allows customers to see the age of an email that appears in an interaction, enabling them to more quickly and accurately determine…

Co-Founders Restructure to Continue Scaling Business and Disrupt Industry With Innovation Grapevine6, a patented social and digital sales engagement…

A 24/7 self-serve customer service with Google Cloud Dialogflow and Dataflix Messenger – driving engaging conversations NatureMills has selected…

Strategic acquisition comes as Five9 continues to accelerate enterprise cloud contact center adoption Five9, Inc., the leading provider of the…

Verdane Capital IX (Verdane) is the major investor in data visualization reporting firm Dapresy AB and will merge the two companies Verdane, the…

The Salesforce Platinum Consulting Partner Is Rolling out a New Service, on Top of Its Existing Lightning Experience Migration Services, That AIMS to…

Company Named Visionary for Second Consecutive Year, Recognized for Its Ability to Execute DataRobot, the leader in enterprise AI, announced that…

New authorization marks key milestone for the Federal Government, extending agency access to the suite of Oracle Cloud Applications covering ERP, HCM,…

Online Marketplace's Move to Google Cloud Already Helping Speed Innovation, Meet Sustainability Goals, and Improve the Seller and Buyer Experience…

Customer experience industry’s most comprehensive pricing model offers plans starting at just $0.68 USD per user, per hour Genesys, the global…