customer experience

Acquia Among 14 Companies Evaluated on their Ability to Execute and Completeness of Vision Acquia announced it was named a Leader by Gartner, Inc.…

CyberMAK Information Systems, a global leader in digital transformation, is pleased to announce partnership with Kore.ai, a globally recognized…

Artificial Intelligence (AI) is increasingly being integrated into everyday life. The technology is so advanced that, in some cases, you may not even…

Mize Service Parts Management provides global manufacturers with an agile and flexible solution to streamline spare parts processes and grow parts…

Cloud-based solution allows community and regional banks to leverage proven technology to quickly launch digital-only neobanks Henry &…

New integration for Genesys Cloud enables businesses to leverage enterprise-grade chatbot framework to provide seamless, engaging and automated…

Infutor’s Enhanced Audience Data Gives Marketers More Insights to Better Segment and Target Customers Consumer identity management expert Infutor…

Innovative Technology Creates a New Understanding of Customer Journey in Order to NICE Improve Customer Experience NICE announced Asia Pacific…

Customer Experience, NVMe, and Cloud will be Key Influencers to Optimize Data-Intensive Applications Qumulo, the leading provider of…

Incorporating AI-driven Sentiment data on top of Predictive Behavioral Routing, CXone and Nexidia suite power hyper-personalized customer-employee…