customer experience

ISG Provider Lens Report Finds Companies in the Region Turning to Digital Business Services Providers for Help With Analytics, Artificial Intelligence…

New Experience Management Platform, Breakthrough Solution-As-A-Service Portfolio Propel Technology-Enabled Service Provider NWN Corporation, a…

Blue Acorn iCi, the leading independent digital customer experience (CX) company, announced the appointment of Clare Rappaport as the company's Chief…

Former Zendesk leader, Jessica Hannes to focus on scaling Customer Support for the Customer Experience Automation company's 90,000 customers spanning…

Intuitive, Cloud-Based Sales Solution Integrated Within Workwave Servman Shortens the Sales Cycle, Generating More New Customers, Increasing Sales,…

With the Best Quarter and the Best Financial Year in Its History, TIS Is Successfully Starting the Year of 2020, the Year of Its 10th Anniversary.…

Bright Pattern Omnichannel Quality Management Solution Monitors 100% of Interactions on Every Channel With Real-Time AI Monitoring Bright Pattern,…

Alfresco Software, an open source content, process and governance software company, announced the release of a commissioned Total Economic Impact…

For the second consecutive year, CXone achieves the highest overall vendor and product satisfaction ratings NICE inContact  announced that…

Lufthansa Group Invests in TripActions As First Strategic Investor, Marking Its Fourth Minority Tech Investment and Reinforcing the Unique Value,…