customer experience

Meeranda, a privately held artificial intelligence (AI) solutions provider serving both small and medium businesses (SMBs) and global multinational…

VML will be the world’s largest creative company, combining brand experience, customer experience and commerce WPP announced a major evolution in…

IVAs now meet quality expectations and improve customer wait times due to vast improvements in AI technologies A new customer experience benchmark…

The enhanced set of capabilities in the new CEP enables full-funnel interactions to drive lower CAC and higher LTV Gupshup.io, the leading…

Digitate, a leading provider of SaaS-based enterprise software for IT and business operations released a study conducted in partnership with ASUG,…

As one of India's largest IT companies, startelelogic will focus on flagship CX product Telemo.io One of India's largest IT companies, startelelogic…

The latest integration application from AMC Technology for Microsoft Teams signifies a transformative blended communication experience AMC…

Enterprises in Brazil are increasingly recognizing the connection between happy employees and satisfied customers, ISG Provider Lens report says…

Janus International’s Nokē is Now Powered by Amazon Web Services Janus International Group a leading provider of cutting-edge access control…

Reinforces Mphasis’ position as an end-to-end Salesforce enterprise cloud solutions and services provider, offering clients capabilities for…