customer experience

Sabio Group has strengthened its leadership team to support the company’s goal of becoming a dominant player in the Customer Experience market. #CX…

The launch of WhatsApp reinforces WebEngage’s omnichannel capabilities with a total of 8 communication channels on offer. WebEngage, a full-stack…

AEGEAN Adopts IBM Public Cloud to Infuse AI into Its Business Model IBM announced a new agreement with AEGEAN - the largest Greek airline company…

Latest Release of Upland’s AI-Enabled Enterprise Knowledge Management (EKM) Solution, RightAnswers, Improves the Multi-Channel Customer Experience…

79 Percent of Employer Respondents Generally Believe Their Companies Offer a Good Employee Experience, While 41 Percent of Employees Cite They’re…

Ricciardi Joins With Global SaaS Leadership Experience From Cornerstone OnDemand To Turn Customer Experience Into A Key Differentiator Thrive Global,…

Teradata, the cloud analytics company delivering Pervasive Data Intelligence, is at AWS re:Invent 2019 this week, showcasing its cloud capabilities…

Ricciardi Joins with Global SaaS Leadership Experience from Cornerstone Ondemand to Turn Customer Experience into a Key Differentiator Thrive…

Leading Global Customer Engagement Platform Deepens Relationship with AWS to Enable High-performing and Efficient Cloud Infrastructure for Retail…

Merger Adds Significant Scale to TELUS International, and Expands Its Growing Enterprise Value to Approximately C$5 Billion Further Growth Potential…