customer experience

After the astounding success and popularity of the previous version of Cisco Finesse Mobile Agent, NovelVox, the pioneer in providing contact center…

Positions DXC Oxygen as a leading provider of SAP Customer Experience solutions DXC Technology, the world’s leading independent, end-to-end IT…

Leading social commerce platform Teespring is today revealing that it has attracted some of the world’s top creators with the launch of Branded…

Modern technology continues to reshape how businesses operate these days. When it comes to eCommerce stores, technology is one of their main…

Former Senior Director to Steer Company Operations Through the Next Phase of Growth DecisionNext has announced the appointment of Arden Arnold as…

Could you tell us about your role at Aprimo? As Chief Marketing Officer at Aprimo, my role is to execute on the industry’s strongest Marketing…

In a Recent Report, OpenMarket Has Revealed That 63 Percent of Consumers Want More AI in Customer Communications and Service; Half of Consumers Don’t…

Mproved Integration Technology Powered by Software AG Is Helping Adobe Move into New Markets and Geographies Software AG launched a certified…

Where Does AI Fit into the Customer Experience? How Businesses Can Use the Iron Man Approach to Make the most of People and AI. LegalZoom's Chief…

This six-part blog series will guide readers through the latest concepts in multichannel document capture, with an emphasis on how AI has transformed…