customer experience

Chief Customer Officer, Chief Marketing Officer and General Counsel to Help Organization Enrich Customer Experience, Drive Business Growth Smarsh,…

The Qualtrics Developer Platform Is a Core Element of the Qualtrics Partner Network, Providing Best-In-Class Capabilities in More Than 20 Total…

Next-Best-Action Designer Simplifies Customer Decision Management with Guided Best Practices to Help Enterprises Drive More Relevant Customer…

Indium, a niche Technology Solutions Company strengthens its services on Robotic Process Automation (RPA), by leveraging its cognitive capabilities…

Zoom Integration Through Talkdesk Enterprise Cloud Contact Center Brings Organizational Unity and Fosters Seamless, Cross-Department Collaboration…

Comcast announced that Dennis Mathew has been named Senior Vice President of the company's Western New England Region, which employs more than…

One in three marketers cites activating data as biggest hurdle Dun & Bradstreet released its fifth annual Data-Driven Marketing and Advertising…

Intent HQ sponsored a breakfast meeting at the British Residence in Manhattan featuring Forrester CX & AI Principal Analyst Brandon Purcell, for…

Customer Journey is evolving. This change in customer behavior could see the internet account for as much as 53% of retail sales in 10 years’ time. A…

ViON, a cloud service provider and market leader in the design, delivery and maintenance of IT infrastructure solutions, announced it has been named a…