customer experience

Indium, a niche Technology Solutions Company strengthens its services on Robotic Process Automation (RPA), by leveraging its cognitive capabilities…

Zoom Integration Through Talkdesk Enterprise Cloud Contact Center Brings Organizational Unity and Fosters Seamless, Cross-Department Collaboration…

Comcast announced that Dennis Mathew has been named Senior Vice President of the company's Western New England Region, which employs more than…

One in three marketers cites activating data as biggest hurdle Dun & Bradstreet released its fifth annual Data-Driven Marketing and Advertising…

Intent HQ sponsored a breakfast meeting at the British Residence in Manhattan featuring Forrester CX & AI Principal Analyst Brandon Purcell, for…

Customer Journey is evolving. This change in customer behavior could see the internet account for as much as 53% of retail sales in 10 years’ time. A…

ViON, a cloud service provider and market leader in the design, delivery and maintenance of IT infrastructure solutions, announced it has been named a…

Veteran Operations Executive Richard Cox, Jr. Assumes Leadership Role Cox Enterprises announced that Richard Cox, Jr. has been appointed as…

Amy Much, Vice President of Legal and Brittany Keller, Chief Customer Officer Join as Protenus Continues to Expand Their Customer Base Protenus,…

CoreXM Unlocks Powerful Solutions to Help Experience Management Professionals Analyze Vast Amounts of Experience Data (X-Data), Improve Feedback…