customer experience

Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant in the 2019 Gartner Magic Quadrant…

TigerGraph Graph Database Technology Improves Performance and Scale for Critical Risk-Scoring and Anti-Fraud Processes at…

The Single Largest Customer Experience Event in North America to Unlock the Promise of Customer Experience Transformation Forrester announced…

After attending the Zendesk Showcase at the Raffles Hotel, Singapore, I had the privilege of sitting down with Tom Keiser, Chief Operating Officer and…

Ometria Finds That Marketers Face a Choice between Stressing out Customers with Lots of Generic Marketing, or Putting Customer Experience First…

Marketers Can Now Integrate Highly Personalized Mobile In-App Engagement into a Customer's Cross-Channel Journey with Their Brand, Leveraging All the…

B2B technology marketplace G2 released last week its first Best Software Companies in Asia Pacific (APAC) ranking. ActiveCampaign’s Asia Pacific…

Chief Customer Officer, Chief Marketing Officer and General Counsel to Help Organization Enrich Customer Experience, Drive Business Growth Smarsh,…

The Qualtrics Developer Platform Is a Core Element of the Qualtrics Partner Network, Providing Best-In-Class Capabilities in More Than 20 Total…

Next-Best-Action Designer Simplifies Customer Decision Management with Guided Best Practices to Help Enterprises Drive More Relevant Customer…