customer experience

Busy Beaver, a hardware retailer and home improvement center chain, taps 4R for Intelligent Inventory Optimization and Planning-as-a-Service to reduce…

This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and…

Expanded capabilities include extended door-to-door visibility and machine learning-powered innovations that automate key processes, leading to cost…

Harris Computer Corporation (Harris), a renowned provider of advanced enterprise software solutions, and KUBRA, a leading force in customer experience…

The Northridge Group Aligns with RISE Technology Advisors and Uniphore to Bring Artificial Intelligence (AI), Assisted Agent Solutions to Fortune 500…

Meltwater, a leading global provider of social, media and consumer intelligence, announces the launch of its new mChampions Community Rewards Program…

8x8, a leading integrated cloud contact center and unified communications platform provider, announced findings from its 2023 State of Conversational…

GK Engage as well as GK’s other cutting-edge solutions like GK OmniPOS and GK GO are now available for viewing at GK’s Customer Experience Center…

Tagado, the AI analytics provider of high-res CX data intelligence, has announced the innovative utilization of advances in Generative Artificial…

Journey's secure, privacy-preserving identity solutions streamline customer experience and enhance security for customer interactions  Journey.ai, a…