SaaS NICE Nexidia Speech Analytics Provides Hakuhodo DY Holdings Inc. with Innovative Technology to… AIT News Desk Sep 16, 2019 NICE Nexidia’s Neural Phonetic Speech Analytics Integrates with New CONOOTO App NICE is announcing that Hakuhodo DY Holdings Inc., a world leading…
News Confirmit Appoints Andrew Farries as Director of CX Consulting AIT News Desk Sep 12, 2019 Highly Experienced Customer Experienced Practitioner Joins Sydney Team Confirmit has announced the appointment of highly experienced Andrew Farries…
Guest Authors Top 5 Best Customer Experience Tools for Banks and Financial Sector Vinod Reddy Sep 12, 2019 It is a difficult task to manage the seamless customer experience as you need to understand how consumers engage with your service or product and what…
Analytics Voxpopme Raises $9 Million in New Venture Financing Round AIT News Desk Sep 11, 2019 Financing Highlights the Explosion of Video Applications in Business Technology Voxpopme, the world's leading video feedback and analytics company,…
Computing Genesys Unveils Industry’s First Self-Service, Fully Automated Free Trials for AppFoundry… AIT News Desk Sep 11, 2019 Single-Click App Installations Enable Businesses to Accelerate Time-To-Value of Their Genesys Customer Experience Software Genesys, the global…
Guest Authors Improving Customer Experience (CX) with Data Visualization (DV) JSCharting Sep 11, 2019 Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use…
Big Data Tanla Solutions to Acquire Leading Big Data and AI Based Marketing Automation Platform Gamooga AIT News Desk Sep 11, 2019 With Gamooga, Tanla Solutions Forays into Fast-Growing Marketing Automation Industry Tanla Solutions Limited, one of the largest cloud…
News Zendesk Introduces WhatsApp for Zendesk in Asia AIT News Desk Sep 11, 2019 Zendesk, Inc. announced WhatsApp for Zendesk is now available across Asia Pacific (APAC). The new WhatsApp Business API connector, which was first…
News Uber Global Director to Share Game-Changing Strategies for Continuous CX Improvement AIT News Desk Sep 10, 2019 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange Showcases the Latest CX Thought Leadership Kal…
Natural Language Binary Fountain Launches New CX and Engagement Features to Further Enhance Its Customer Experience… AIT News Desk Sep 10, 2019 Binary Fountain Continues to Expand upon Its CX and Reputation Management Platform with New Social Media Management, Listings Management and Employer…