Guest Authors 10 Ways Artificial Intelligence Transforming the Contact Centers Abdul Rehman Oct 1, 2019 Do you believe in Artificial Intelligence impacts on businesses? Well, if not, rethink. How? You may ask. Fine, let’s sail through the following…
News Oracle Digital Sales Teams Leverage Technology to Enhance Customer Experience AIT News Desk Sep 30, 2019 New Report from Nucleus Research Highlights Benefits of Oracle’s Sales Training and Deployment of CRM Tools Nucleus Research has published a…
News The Hackett Group: Smart Automation Can Enable Typical HR Orgs To Improve Effectiveness &… AIT News Desk Sep 27, 2019 Typical HR organizations can reduce costs by 17% and operate with 26% fewer staff hours while also improving effectiveness and customer experience by…
Machine Learning ABBYY Promotes Chip VonBurg to Head of Strategic Customer Success AIT News Desk Sep 27, 2019 To ensure enterprise customers gain the full benefits of ABBYY Digital IQ technologies and solutions, the company has promoted Chip VonBurg as Head of…
Machine Learning Rubikloud Issues 2019 Grocery Insights Data Report, Uncovering Business Opportunities for Retailers AIT News Desk Sep 26, 2019 Provider of World-Leading AI and Machine Learning Platform for Retailers Unlocks Insights into Consumer Grocery Shopping Habits and Pain Points…
AIT MegaMind AiThority Interview with Eli Finkelshteyn, CEO and Co-Founder at Constructor.io Sudipto Ghosh Sep 26, 2019 What predictions do you have for e-retailers in 2019? In 2019, e-retailers who surface products that appeal to customers faster will have a…
News Avaya and IBM Sign Agreement to Accelerate Hybrid Cloud Strategy and Drive Business Transformation AIT News Desk Sep 25, 2019 Avaya Adopts Hybrid Cloud Solutions from IBM to Expand Avaya Readynow Private Cloud to Help Deliver More Value and Innovation Avaya Holdings Corp.…
News Flipkart tops Forrester’s Customer Experience Index India Rankings AIT News Desk Sep 25, 2019 Forrester’s CX Index methodology was used to benchmark the CX quality of 39 brands in six industries Walmart’s acquisition of Flipkart seems to be…
Computing Rightpoint Expands Cloud Infrastructure Offering AIT News Desk Sep 24, 2019 Adds Cloud Readiness and Adoption, Identity and Access Management and Modern DevOps Rightpoint, the independent customer experience agency with…
News Selligent Consumer Study Reveals 69% Find It ‘Creepy’ When They Receive Ads from Voice Assistants… AIT News Desk Sep 24, 2019 Global Connected Consumer Index Highlights Need for Marketers to Strike a Relevancy Balance to Deliver Personalization and Brand Value Without…