customer experience

Do you believe in Artificial Intelligence impacts on businesses? Well, if not, rethink. How? You may ask. Fine, let’s sail through the following…

New Report from Nucleus Research Highlights Benefits of Oracle’s Sales Training and Deployment of CRM Tools Nucleus Research has published a…

Typical HR organizations can reduce costs by 17% and operate with 26% fewer staff hours while also improving effectiveness and customer experience by…

To ensure enterprise customers gain the full benefits of ABBYY Digital IQ technologies and solutions, the company has promoted Chip VonBurg as Head of…

Provider of World-Leading AI and Machine Learning Platform for Retailers Unlocks Insights into Consumer Grocery Shopping Habits and Pain Points…

What predictions do you have for e-retailers in 2019? In 2019, e-retailers who surface products that appeal to customers faster will have a…

Avaya Adopts Hybrid Cloud Solutions from IBM to Expand Avaya Readynow Private Cloud to Help Deliver More Value and Innovation Avaya Holdings Corp.…

Forrester’s CX Index methodology was used to benchmark the CX quality of 39 brands in six industries Walmart’s acquisition of Flipkart seems to be…

Adds Cloud Readiness and Adoption, Identity and Access Management and Modern DevOps Rightpoint, the independent customer experience agency with…

Global Connected Consumer Index Highlights Need for Marketers to Strike a Relevancy Balance to Deliver Personalization and Brand Value Without…