customer experience

Majority of telcos in the Asia-Pacific (APAC) region are integrating artificial intelligence (AI) tools and platforms into their existing business…

In Mind Cloud, provider of a leading, cloud-based manufacturing sales platform, announced the completion of a EUR 16 million Series B financing…

Leveraging the Power of AI, New Smart Conversations Allow Organizations to Gain Greater Insights into Experience Data Qualtrics, the leader in…

Supply Chain Application Optimizes Order Management Process with Single, Real-Time View of Orders and Inventory Across Entire Fulfillment Network…

Following the Acquisition of ParalleIM, DataRobot Augments Its Enterprise AI Platform with Centralized Deployment, Monitoring and Governance for Any…

Zendesk Set to Further Expand Its Singapore Product and Engineering Teams, Fueled by a Renewed Partnership with the Economic Development Board…

Axiros Solution Enables for Zero-Touch Multi-Service Fulfillment While Reducing Operational Costs Axiros, a leader in IoT Device Management and…

New Research from LivecLicker and the Relevancy Group Shows Real-Time Personalization Drives the Highest Return Liveclicker, a global provider of…

Totango Solution to Help SAP Scale Enterprise Customer Success Across Entire Organization Totango, the leading provider of customer success…

The restaurant business is trendy, viable, and extremely competitive. With the average yearly revenue of around $550 billion, the United States of…