customer experience

NICE Nexidia’s Neural Phonetic Speech Analytics Integrates with New CONOOTO App NICE is announcing that Hakuhodo DY Holdings Inc., a world leading…

Highly Experienced Customer Experienced Practitioner Joins Sydney Team Confirmit has announced the appointment of highly experienced Andrew Farries…

It is a difficult task to manage the seamless customer experience as you need to understand how consumers engage with your service or product and what…

Financing Highlights the Explosion of Video Applications in Business Technology Voxpopme, the world's leading video feedback and analytics company,…

Single-Click App Installations Enable Businesses to Accelerate Time-To-Value of Their Genesys Customer Experience Software Genesys, the global…

Customer service departments of big companies engage with thousands of customers every day. Each interaction holds importance and the company can use…

With Gamooga, Tanla Solutions Forays into Fast-Growing Marketing Automation Industry Tanla Solutions Limited,  one of the largest cloud…

Zendesk, Inc. announced WhatsApp for Zendesk is now available across Asia Pacific (APAC). The new WhatsApp Business API connector, which was first…

15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange Showcases the Latest CX Thought Leadership Kal…

Binary Fountain Continues to Expand upon Its CX and Reputation Management Platform with New Social Media Management, Listings Management and Employer…