customer experience

The Northridge Group Aligns with RISE Technology Advisors and Uniphore to Bring Artificial Intelligence (AI), Assisted Agent Solutions to Fortune 500…

Meltwater, a leading global provider of social, media and consumer intelligence, announces the launch of its new mChampions Community Rewards Program…

8x8, a leading integrated cloud contact center and unified communications platform provider, announced findings from its 2023 State of Conversational…

GK Engage as well as GK’s other cutting-edge solutions like GK OmniPOS and GK GO are now available for viewing at GK’s Customer Experience Center…

Tagado, the AI analytics provider of high-res CX data intelligence, has announced the innovative utilization of advances in Generative Artificial…

Journey's secure, privacy-preserving identity solutions streamline customer experience and enhance security for customer interactions  Journey.ai, a…

Innovative solution improves efficiency and customer experience through advanced touchless self-checkout technology UST, a leading digital…

8x8 Omni Shield CPaaS Solution Enables Enterprises to Proactively Safeguard Customers Against Artificial Inflation of Traffic Attacks 8x8, a…

Cyara announces FY23 growth, continues to accelerate global growth with AI-led innovations in chatbot development, acquisitions and expanded…

Quiq debuts the first AI Large Language Model Powered Assistant, propelling LOOP Auto Insurance to the forefront of customer service innovation…