Browsing Tag

customer experience

70% of U.S. Employees Hold Positive View of AI in the Workplace Today

AIT News Desk Jul 11, 2019

Genesys Survey Results Challenge Common Assumptions About AI Job Displacement Fears Despite recent doom-and-gloom anecdotal reporting, a…

RPA Needs to Be Part of a Cross-Organizational Plan for Automation, as It Can Improve Business Results with Efficient Processes and Employee…

AIT News Desk Jun 14, 2019

More Than 75 Percent of the Fortune 100 Use Qualtrics to Power Their Experience Management (XM) Programs Qualtrics, the leader in experience…

AIT News Desk Jun 14, 2019

CXone Wins Top Ranking Performers Award for Best Live Agent Support Solution NICE inContact, a NICE business, announced that NICE inContact CXone,…

Jayaram Bhat May 18, 2019

The latest rage in Customer Experience (CX) is … well, customer experience. That is, the word experience is being emphasized more today than ever…

Viraj T May 13, 2019

Sinequa, one of the leaders in the search and analytics market announces next-level customer experience platform powered by AI & UI. The new…

AIT News Desk Apr 12, 2019

SAP SE announced enhancements to its Next-Generation Support concept. These include developments to AI-driven features such as incident solution…

Viraj T Feb 26, 2019

Capgemini’s Ability to Innovate and Execute Gets Them Industry Recognition Over the years, Capgemini has developed deep expertise in enabling its…

AIT News Desk Feb 12, 2019

PingFederate, PingAccess and PingDirectory Updates Reduce Implementation and Deployment Times for Multi-cloud and Hybrid IT Environments…

“People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.” - Harry Selfridge…