Analytics Signet Research Upgrades Its Customer Experience Platform with Enhanced Analytics AIT News Desk Jul 30, 2019 Signet Research Inc., a leading market research firm, introduced Sibyl in January of 2017. An Enterprise Survey Software and Customer Experience (CX)…
Analytics Isobar Survey Reveals the Evolution of CX as Creative Experience AIT News Desk Jul 24, 2019 1,000 CMOs Surveyed on Customer Experience Today Global Digital Agency Isobar has published ‘Creative Experience: the evolution of CX’, a Global…
AIT Featured Posts Capgemini Announces ‘AI for Operations Intelligence’ using Microsoft Azure IoT Sudipto Ghosh Jul 18, 2019 This Week, Capgemini has Launched its New AI Services Based on Microsoft Azure to Accelerate the Business Impact of AI at Scale Following the news…
Technology Leading Communications Provider Leverages Qualtrics to Power Its Global CX Program AIT News Desk Jul 18, 2019 Qualtrics Customerxm Enables Global Technology Company to Further Its Customer-First Culture Through Actionable Customer Insights Qualtrics, the…
AIT MegaMind AiThority Interview With Henry Peter Co-Founder and CTO at Ushur Sudipto Ghosh Jul 17, 2019 Know My Company What hype do you see around the applications being used by insurance companies today that are leveraging AI and ML? There is…
Analytics Lookcast Is Now Sap-Certified with Techedge Connector for Sap C/4HANA Commerce AIT News Desk Jul 15, 2019 Techedge is proud to announce the certification of its connector for SAP C/4HANA for Lookcast, a customer experience platform that has rethought the…
Analytics CONCURED Named a Cool Vendor in Gartner’s 2019 ‘Cool Vendors in Personalization’ Report AIT News Desk Jul 11, 2019 The Report Identifies “Five Vendors That Go Beyond Targeted Marketing and Custom Offers to Unleash New Opportunities for Personalization.”…
Chatbots & Intelligent Assistants 70% of U.S. Employees Hold Positive View of AI in the Workplace Today AIT News Desk Jul 11, 2019 Genesys Survey Results Challenge Common Assumptions About AI Job Displacement Fears Despite recent doom-and-gloom anecdotal reporting, a…
Robots AI Drives RPA Deployments for Better Customer Experience and Higher Revenue Growth AIT Staff Writer Jul 10, 2019 RPA Needs to Be Part of a Cross-Organizational Plan for Automation, as It Can Improve Business Results with Efficient Processes and Employee…
Customer Experience Qualtrics CustomerXM Witnesses Unprecedented Growth with Global Brands Choosing Qualtrics for… AIT News Desk Jun 14, 2019 More Than 75 Percent of the Fortune 100 Use Qualtrics to Power Their Experience Management (XM) Programs Qualtrics, the leader in experience…