customer experience

Inbal Shani, CPO of Twilio, chats about the impact of LLMs and AI models on product and software development, future trends in AI and customer…

Are you up-to-date on the latest developments in the Artificial Intelligence domain? Stay informed with the trending updates in the digital and IT…

New locations in Bucharest, Romania, Buffalo, New York, and Leicester, UK, aim to help clients explore opportunities in generative AI, hybrid cloud…

EverCo launches GenAI SaaS EverAgent to revolutionize customer and employee experience and lead the paradigm shift to GenAI systems integration.…

70% of consumers would consider a different brand after one bad AI customer service experience, according to a new survey from Acquire BPO As…

Paul Fipps, President, Global Industries and Strategic Growth at ServiceNow highlights AI-driven solutions for customer satisfaction, a strategic…

Niken Patel, CEO and co-founder, Neuron7.ai, talks about how Neuron7's Smart Resolution Hub enhances efficiencies by integrating with existing…

A leading enterprise conversational AI startup, Moveo.AI raises $2.6 million to enhance its platform's capabilities and expand its global presence.…

Empowers life sciences and biopharma organizations to automate manual outreach for prescreening, onboarding and monitoring clinical trial…

boost.ai's customers can now benefit from improved engagement opportunities boost.ai today announced it has launched boost.ai on Salesforce…