customer experience

Data platform helps consumer companies utilize cloud infrastructure to think and act like Amazon Data platform provider SoundCommerce announced its…

Learning Platform Has Increased Employee Confidence, Knowledge Gain Valley National Bancorp has partnered with Trivie, an AI-based learning…

Leading American companies are prioritizing their employees' financial wellness by teaming up with DailyPay to support employee savings and "America…

Cloud native application security company Snyk announced that it has achieved Red Hat OpenShift Operator Certification. Through this certification,…

Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company, released its Non-endemic E-retail Playbook. The report…

Predictive Routing, Data Unification, and Conversational AI Power UJET’s Virtual Agent for Increased Contact Center Efficiency and More Natural…

Innovative Approach Combines Speed, Ease and Transparency with Enterprise's Unmatched Customer Service Enterprise Car Sales announced that it has…

The Dublin-based voice and messaging provider is expanding its global presence to connect global companies to local partners and enable ‘as a Service’…

SecurityHQ, the leading provider in managed security services, launch their new Mobile App, SecurityHQ Response. Cyber never sleeps. Survival…

Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital…