customer experience

Hi Rob, welcome to the Interview Please tell us about your journey in the technology consulting industry. “I joined Cognizant in the middle of the…

Partner engagements are increasing as enterprises aggressively adopt AI, analytics, cloud migration, ISG Provider Lens report says Enterprises in…

Advanced customer experience solutions and services remain vital to enterprise success and are more critical than ever in Europe, ISG Provider…

Firms seek help with automation, expert skills as outstanding customer experience becomes essential to business success, ISG Provider Lens report…

With more than 20 years of experience leading teams at companies including Cloudflare, Amazon, Omnicom, and Publicis, Prakash will oversee…

Verint, The Customer Engagement Company, announced it has earned co-sell ready status with Microsoft and that the Verint Open Contact Center as a…

Like all corners of our modern economy, customer experience (CX) has become a key differentiator in wealth management too. Investors are no longer…

Nagarro, a leader in digital engineering, has launched a cutting-edge digital experience offering, the Genome AI platform. This platform promises to…

TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC…

Aware, the AI Data Platform powering Experience Management released its latest research on workplace trends directly from the voices of retail…