customer experience

Like all corners of our modern economy, customer experience (CX) has become a key differentiator in wealth management too. Investors are no longer…

Nagarro, a leader in digital engineering, has launched a cutting-edge digital experience offering, the Genome AI platform. This platform promises to…

TTEC Holdings, a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions from TTEC Engage and TTEC…

Aware, the AI Data Platform powering Experience Management released its latest research on workplace trends directly from the voices of retail…

Inbenta expands its customer experience platform beyond text, adding step-by-step tutorials to address changing consumer preferences Inbenta, an AI…

Alida customers gain access to additional managed services to power even more effortless end-to-end video feedback and qualitative research…

Pandemic, other challenges lead to digital transformation for better customer experience, more efficient supply chains, ISG Provider Lens report…

The Call Centre will serve as the central communication point for customers and will be the first telephone helpline service to be launched by Canon…

SoFi has integrated Cyberbank Konecta into its existing tech stack, increasing member satisfaction and improving inquiry response time by more…

Dentsu and Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company announced that they are collaborating…