customer experience

As Plume enters a new era in its evolution with over 50 million locations now managed by its global cloud platform, the launch of application…

Verint Shines in Key Parameters for Choosing a CX Platform Provider: Open Ecosystem, Flexible AI, and Application Driven Verint, The Customer…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announces the launch of Merkle GenCX, a unique…

Groundbreaking AI initiative grants brands 1,000 interactions per day with ElevateAI’s free AI-powered transcription services and CX AI models…

Robust tracking and returns capabilities will decrease overhead costs and build customer loyalty parcelLab, the premier global provider of…

Fueled by more than 2x growth in partner pipeline in the last 6 months, the updated program includes new partner types, enhanced training and…

Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is…

Program set to Accelerate Go-To-Market Strategy and Conversational AI Adoption Kore.ai, the world's leading enterprise conversational AI (CAI)…

 Tacton, the leading Configure, Price, Quote (CPQ) SaaS partner to manufacturers for simplifying sales in complex configuration announced it has…

 AudioEye the industry-leading enterprise SaaS accessibility company, announces new product capabilities that make it easier for organizations to…