customer experience

Blue Triangle, the Continuous Experience Optimization (CEO) platform for enterprise brands,  announced it has partnered with OpenFin, the operating…

Thriver, a leading workplace service management technology company, proudly announces the release of its revolutionary AI Chatbot. Developed by …

Genesys kicked off Xperience 2023, the customer experience (CX) event of the year, by unveiling the expansion of the company's artificial intelligence…

Avaya Enterprise Cloud enables organizations to pursue hybrid cloud models by hosting parts of their communications infrastructure in a…

Introducing a groundbreaking alliance designed to help the world’s largest brands transition from reactive to proactive customer experiences in…

Alorica IQ’s Industry-Leading Tech Solutions Enable Top Brands’ Future-Ready CX Approach Alorica an award-winning global leader in…

Dstny, a leading European provider of cloud-based business communications announces its certification to Operator Connect for Microsoft Teams. Dstny,…

Avaya, a global leader in customer experience solutions,announced that new platform integrations and capabilities, along with expanded strategic…

IBM announced plans to expand its longstanding partnership with Adobe to help brands successfully accelerate their content supply chains through the…

Proven Executive Veterans join as Chief Financial Officer, Chief Product Officer and Chief Marketing Officer Avaya LLC, a global leader in…