Customer Experience AiThority Interview with Brett Weigl, SVP and GM, Digital, AI and Journey Analytics at Genesys Sudipto Ghosh Jun 19, 2023 Hi Brett. Welcome to our Interview Series. Please tell us a little bit about your role and responsibilities in your current company. How did you…
Machine Learning Bandwidth and Miratech Announce Strategic Collaboration For Global Contact Center Transformations… PRNewswire Jun 16, 2023 Bandwidth a leading global cloud communications company, and Miratech, a leading global IT services and consulting company announced a strategic…
Machine Learning Embracing the Future of Marketing With AI Grant Parker Jun 16, 2023 Marketing with AI provides endless applications to users. The word ‘phenomenon’ doesn’t even begin to describe what we’ve seen in the AI space this…
Machine Learning Kontent.ai Introduces Industry’s First CMS With Native AI Capabilities AIT News Desk Jun 15, 2023 Industry-leading headless CMS Kontent.ai announced native AI capabilities that will further transform the ability to have complete control to create…
Customer Experience KMS Lighthouse and Foundever Enter Strategic Partnership to Deliver SaaS Enterprise Knowledge… PR Newswire Jun 15, 2023 KMS Lighthouse, a global leader in knowledge management, announced its partnership with Foundever, a global leader in the customer experience (CX)…
Customer Experience Eccentex Announces HyperAutomation Cloud at Genesys Xperience 2023 PR Newswire Jun 15, 2023 Eccentex an industry leading Low-code development platform and Process Automation software company announcing the availability of Eccentex…
Technology Updating Legacy Systems, Delivering a Richer CX and Attracting Talented Workers Telecoms Reveal… PRNewswire Jun 15, 2023 IFS, the global cloud enterprise software company announced results of its global State of Service research study* of Communication Service Providers…
Machine Learning Jebbit Launches AI-Powered Interactive Digital Experiences Business Wire Jun 15, 2023 AI enables faster, easier ways to engage audiences, building trusted connections between brands and consumers Jebbit, the provider of the world’s…
Machine Learning AiThority Interview with Jing Huang, Senior Director of Engineering and Machine Learning at… Sudipto Ghosh Jun 15, 2023 Please tell us a little bit about your role at Momentive. How did you arrive at the company? I currently serve as Momentive's Senior Director of…
Technology Anne Fontaine Transforms its Information Systems by Switching to Infor’s Multi-Tenant Cloud PR Newswire Jun 15, 2023 Infor, the industry cloud company announced that Anne Fontaine, a women's ready-to-wear and accessories brand known for its white blouses marketed…