Machine Learning TTEC Expands Nearshore Capabilities With New Customer Experience Delivery Center in Honduras PR Newswire May 30, 2023 TTEC Holdings,one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions,announced the opening…
Machine Learning ISC-CX Launches Review Master AI-Powered Reporting Solution Revolutionizing Customer Experience… PR Newswire May 30, 2023 ISC-CX, a leading provider of customer experience solutions, is proud to introduce Review Master, a groundbreaking AI-powered reporting solution…
Machine Learning TDCX AI to Drive Innovation in Customer Experience Business Wire May 30, 2023 TDCX’s latest initiative will help clients stay at the forefront of AI technology TDCX, an award-winning digital customer experience (CX)…
Technology Adverb.Digital Transforms Digital Marketing Landscape With Innovative Integrated Strategy Cision PRWeb May 29, 2023 Adverb.Digital, a full-service digital marketing agency based in Christchurch, is revolutionising the industry with an innovative integrated approach…
Machine Learning Extenda Retail Launches Loss Prevention Engine Powered by Machine Learning to Tackle Self-Service… PR Newswire May 26, 2023 Retailers are increasingly offering self-serve options to in-store consumers ranging from self-checkout to self-scan, and mobile Scan & Go. And…
Customer Experience AI in the Customer Experience: The UPS, Downs, and Up-And-Coming Opportunities AIT News Desk May 26, 2023 However you might feel about it, a new age of artificial intelligence (AI) is here. Teachers have to double check that their AP world history essays…
Machine Learning TELUS International Survey Reveals Customer Concerns About Bias in Generative AI Business Wire May 25, 2023 TELUS International launches new generative AI solutions to mitigate bias and hallucinations, complementing the company’s existing competencies in…
Technology UJET Integrates with Microsoft Teams to Enhance First Contact Resolution and Customer Satisfaction PR Newswire May 24, 2023 UJET, the intelligent, modern contact center platform, is pleased to unveil its latest contact center integration with Microsoft Teams. This…
Big Data How Data Digitization helps Value-based Care Adoption Rahul Sharma May 24, 2023 As the healthcare industry continues its evolution to value-based care, it becomes increasingly essential that payers and providers have…
ChatGPT ChatGPT Enhances the B2B Customer Experience Delivered by Esker’s Customer Service Solution Suite Business Wire May 24, 2023 Esker, a global cloud platform and leader in AI-driven process automation solutions for Finance, Procurement and Customer Service functions, announced…