Machine Learning The Role of AI in Field Service Work: Enhancing Efficiency and Customer Satisfaction Shahar Chen May 24, 2023 Field service work has long been a critical aspect of many industries, from manufacturing to medical devices. Whether it's installing new equipment,…
Chatbots & Intelligent Assistants Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and… Business Wire May 24, 2023 New integration enables organizations to reduce costs, increase efficiency and boost test coverage Cyara, the creator and leader of the Customer…
Technology Inmarsat’s Fastest Ever Inflight Broadband Plans Are Now Available for Business Aviation Customers Business Wire May 23, 2023 New and existing customers can now select Jet ConneX plans that redefine the gold standard in connectivity and satisfy even the most data-hungry…
Machine Learning Mlytics Unveils AI-Powered Conversational Chatbot, Revolutionizing Customer Experience PR Newswire May 22, 2023 Mlytics, a company focused on web optimization solutions and augmenting technology video stream companies, is introducing a new addition to their…
Machine Learning Aureus Analytics Joins SIAA’s Preferred Vendor Program with the DONNA Data Analytics Platform PRNewswire May 22, 2023 Aureus Analytics, a global artificial intelligence technology company that provides customer experience solutions to the insurance industry, announced…
Machine Learning Kore.ai Applauded by Frost & Sullivan for Delivering a Scalable and Secure AI-powered Platform… PR Newswire May 19, 2023 Frost & Sullivan recently researched conversational AI in the healthcare industry and, based on its findings, recognizes Kore.ai with the 2023…
Machine Learning Aquant’s Service Co-Pilot Delivers Generative AI Purpose-Built for Service Business Wire May 19, 2023 Aquant, an enterprise AI software vendor, has launched Service Co-Pilot, the latest generation of its customer experience offering. This new release,…
ChatGPT Helpless Chatbots Face Certain Death as the Era of LLM-powered AI Begins Business Wire May 18, 2023 Quiq revolutionizes customer experience with next generation AI Quiq, the technology company creating the future of conversations between…
Technology Medallia Adds Key Executives to Accelerate Innovation and Scalable Growth Business Wire May 17, 2023 Medallia, the global leader in customer and employee experience, announced the addition of two new key executives with Dan Madden named Chief…
Machine Learning Hazelcast to Highlight How to Accelerate Measurable Business Outcomes from Investments in Kafka for… GlobeNewswire May 16, 2023 Hazelcast, home of the real-time stream processing platform, is proud to be a Silver Sponsor of Kafka Summit London 2023, an that brings together…