SaaS HTC Global Services and Azentio Software Confirm Strategic Partnership to Offer Next-Generation… PR Newswire Apr 28, 2023 HTC Global Services, a US-based information technology and business process outsourcing services company, is proud to announce its strategic alliance…
Technology TTEC Digital introduces WFM Adapter for Microsoft Dynamics 365 Customer Service PR Newswire Apr 28, 2023 TTEC Holdings one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced…
Technology Airship Ushers in New Era of Customer Experience, Inside and Outside of Mobile Apps Business Wire Apr 28, 2023 World’s first no-code native app experience editor frees marketers and developers to dream, design, deploy and iterate — accelerating value…
Machine Learning Hyperscience Appoints Andrew Joiner as Its New Chief Executive Officer PR Newswire Apr 28, 2023 Hyperscience, a provider of enterprise artificial intelligence solutions, is pleased to announce the appointment of Andrew Joiner as its new Chief…
Technology m3ter Raises $14Million Series a to Fuel Further U.S. Expansion and Add Advanced Features to Its… AIT News Desk Apr 27, 2023 m3ter, the pricing operations platform,raised $14 million in Series A funding to further its mission to help software companies successfully…
Customer Experience Major B2B Global Research Study Finds Safety, Trust, and Customer Experience are Crucial for Success… PR Newswire Apr 27, 2023 Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, launched its global B2B Superpowers Index; the…
Technology Vesta’s Payment Guarantee Extension Now Available on the Shopify App Store in US and Mexico PR Newswire Apr 27, 2023 Vesta, a leading global transaction guarantee platform for online purchases, announced that the Vesta Payment Guarantee solutions is now available as…
Machine Learning Cogito Announces the Employee Experience (EX) Score for Measuring Employee Sentiment in Customer… Business Wire Apr 26, 2023 Cogito, the leader in real-time coaching and guidance for the enterprise, announced its Employee Experience (EX) Score, derived from a unique machine…
Technology ISG Study Finds Customer Experience a Top Enterprise Priority, Off-Limits From Cost Optimization Business Wire Apr 25, 2023 A new study by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, finds the majority of…
Technology Infosys Launches the Live Operations Platform in Collaboration with ServiceNow to Boost Customer… PR Newswire Apr 25, 2023 Infosys a global leader in next-generation digital services and consulting,announced its collaboration with ServiceNow, a leading digital workflow…