customer experience

Cognizant  announced that they have modernized claim operations for the FCCI Insurance Group (FCCI), helping the regional property and casualty…

62% of Businesses Prefer a Unified AI- and ML-powered Observability Solution to Provide a Better Customer Experience ManageEngine, the enterprise…

NICE  a leading customer experience innovator,announced that it has been named a Customers’ Choice in the 2023 Gartner Peer Insights Voice of the…

Ahead of Hannover Messe, one of the largest manufacturing events in the world, Google Cloud announced new global research that found that…

SuccessKPI, a leading, cloud-native, contact center customer experience insight and action platform provider, announced key findings such as, more…

Turvo, provider of the world's leading collaboration application designed for the supply chain, announces its strategic partnership with Veritas…

Stord, the Cloud Supply Chain leader,announced Stord One Warehouse, a modern, cloud-based Warehouse Management System (WMS) that's as flexible as it…

 nShift, the global leader in parcel delivery management and shipment software,announces significant enhancements to its Checkout platform. An…

CUJO AI, the global leader in network intelligence and security solutions for network operators, scales its device intelligence services to over 2…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, announced that it has achieved Amazon Web…