customer experience

Frost & Sullivan assessed the biometric verification and authentication solutions industry and, based on its findings, recognizes Onfido with the …

The addition of ChatGPT/AI brings efficiency gains and cost savings, suggesting review response content and powering business insights.…

Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises,announced the launch of a self-service version of…

Visitt, the world's first Proactive Building Operating System, adds Carr, a leading owner, operator, developer, and acquiror of high-quality…

Twilio the customer engagement platform that drives real-time, personalized experiences for s leading brands,announced the introduction of Segment …

RDK Management (RDK)  announced the availability of a unified Wi-Fi software management component for residential gateways, access points, and mesh…

Quantre Solutions, a leading customer communications management consulting and solutions design firm, unveiled CxStrategizer, the ultimate tool that…

Optoro’s all-in-one platform supercharges the customer experience, enables instant exchanges, and accelerates processing Leading returns platform …

 SuccessKPI,a leading, cloud-native, contact center customer experience insight and action platform provider, announced integration with Zoom Video…

Strategic acquisition expands Cyara’s solutions for AI and cloud contact center migration assurance Cyara, the creator and leader of the…