customer experience

Genuine Parts Company announced that it has selected Google Cloud as the innovation partner to support its business transformation and further improve…

 Frost & Sullivan assessed the contact center performance management market, and based on its findings, recognized Zenarate with the 2023 North…

Hi, Malcolm, welcome to our Interview Series. Please tell us a little bit about your journey in helping customers to improve their CX strategy…

Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, announced the launch of its new global delivery…

Sprinklr , the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that it has been named a Leader in the …

We all live in a digitally enabled world and digital wayfinding is now a critical element of any district and campus customer experience strategy.…

enosix, specializing in prebuilt, real-time SAP ERP data integration to drive greater customer experience, announced the release of their enosix SAP…

Insurers increasingly consider CX a top business priority and advanced AI tools will help drive customer satisfaction and loyalty Insurers…

The machine learning industry size will witness a notable gain in the wake of the growing use of AI and IoT devices, according to the "Machine…

As a global staffing leader, RGF Staffing focuses on simplifying the hiring process and making businesses more productive. To prepare and adapt to the…