customer experience

NiSource announced the appointment of Michael Luhrs to the NiSource executive leadership team, along with a reconfiguration of leadership…

Welcome to our Interview Series. To start, do you mind telling me a little bit about your background and what brought you to Majorel? I’m from…

Medallia, the global leader in customer and employee experience, announced that Smoothie King has selected Medallia as its experience platform of…

Customers received a 582% return on investment over 3 years and <6 month payback period for managing and scaling content with Storyblok's CMS.…

Cognizant announced that it has been selected by Volkswagen Group Ireland (VWG Ireland), the multinational automotive manufacturer headquartered in…

WATI (WhatsApp Team Inbox), an end-to-end WhatsApp API solution for SMBs, announced its partnership with one of the largest aggregators of EV chargers…

Amperity, the leading enterprise customer data platform (CDP) for consumer brands, announced MillerKnoll has selected Amperity to maximize the value…

OpenEnvoy, the Silicon Valley AI company that created the industry-leading solution for AP Automation,announced the appointment of market accelerator…

Adds Cutting-edge AI-Powered Audio Technology to Wave X Platform ibex, a leading global provider of business process outsourcing (BPO) and customer…

Sprinklr the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that the company has been named a…