customer experience

Localz, leading expert in customer empowerment technology for the last mile, has been selected by Ogi, Wales's fastest-growing homegrown broadband…

Narrative, the world's leading data collaboration platform, announced a partnership with Equifax, a global data, analytics and technology company, to…

Thrio, Inc. maker of award-winning customer experience (CX) and cloud contact center software, announced a fourth-generation voice solution combining…

Leading Direct Marketing Automation Company Celebrates 2022 with Key Growth, Global Expansion, Innovation, and Customer Experience Milestones;…

By centralizing customer feedback, GitHub shares actionable insights across the organization to improve customer experience Medallia,  the global…

With 20 years of expertise in the financial industry, Conduent’s customer contact services and mortgage processing solutions bring the human touch and…

Making a marketing campaign stand out in a world where customers are inundated with marketing messages from all sides has become more challenging than…

Customer expectations have changed. And today, most businesses have understood that optimal customer engagement is the cornerstone of a successful…

Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and…

Generative AI is in the process of becoming this year's biggest, most talked-about topic. In the last few years, global AI investment went through a…