customer experience

With 20 years of expertise in the financial industry, Conduent’s customer contact services and mortgage processing solutions bring the human touch and…

Making a marketing campaign stand out in a world where customers are inundated with marketing messages from all sides has become more challenging than…

Customer expectations have changed. And today, most businesses have understood that optimal customer engagement is the cornerstone of a successful…

Google and Uber announced an expanded partnership in which Uber has selected Google to support the modernization of its data cloud infrastructure and…

Generative AI is in the process of becoming this year's biggest, most talked-about topic. In the last few years, global AI investment went through a…

New Charter Technologies, a portfolio company of Palo Alto-based private equity firm Oval Partners, recently announced the partnership of DS Tech, a…

Ribbon Communications a global provider of real-time communications technology and IP optical networking solutions to many of the world's largest…

CarTrawler, the world's leading B2B travel technology company, announced that it has partnered with Volotea Airlines, a low-cost Spanish airline that…

Hi Lori Anne, please tell us about your role and how you arrived at Verizon. Hi, and thank you for the interview. I started my career at Verizon 30…

Medallia, the global leader in customer and employee experience,  announced that Nomad Health, the first digital marketplace for healthcare jobs,…