customer experience

Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, announced that Bank of Abyssinia, one of the fastest…

Aware, the leader in contextual intelligence, unveiled the industry's first Context API providing developers with access to the platform's rich…

iQor and AmplifAI Leaders Explain How to Boost Frontline Employee CX Performance Using AI-Powered Performance Enablement\ Leaders from iQor and…

Redpoint Global, a leading software provider that helps brands deliver revenue-generating, personalized customer experiences, announced new research…

New application helps ServiceNow customers exceed service level agreements and improve customer experience PagerDuty, a global leader in digital…

Russian writer, Leo Tolstoy once said, “The two most powerful warriors are patience and time.” We know that this prolific gentleman said this in a…

Emplifi, the leading unified customer experience platform, released its Q4 2022 Social Media Benchmark report, providing in-depth data from thousands…

Enterprises in Britain are harnessing data and analytics services to compete on operations, customer experience and employee engagement, ISG…

Parent Company of Better-For-You Fast Casual Restaurants Partners with Olo to Provide Best-in-Class Digital Experiences for Guests and Franchise…

NICE  announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership…