customer experience

Black Knight, Inc. announced it will be integrated with loanDepot's next generation of lending services as the company migrates some of its backend…

The Series A funding led by Altos Ventures will enable Akia to scale its automation technology to help businesses manage the ongoing labor…

 Union Square Advisors, a technology-focused investment bank, forecasts enticing deal opportunities in the technology industry this year. These…

Marketing, and hospitality majors were given the chance to write an essay about how to use AI in the airport parking industry. Besides the specific…

Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders rethinking the entire customer experience Zendesk, has…

Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key…

Acquisition of Israeli startup will help merchants address surge of bot attacks to improve customer experience and protect the bottom line…

 Predictive AI text analytics model helps businesses identify what customers will do next to deepen the understanding of customer segments,…

24-7 Intouch, a global leader in contact center and technology solutions, announced it is changing its corporate name to IntouchCX to better align…

Evisort, the no-code contract intelligence platform loved by legal, procurement, finance and sales operation teams worldwide, debuts a new brand…