customer experience

Xoxoday, a global SaaS Fintech company at the forefront of building rewards, incentives, loyalty, and engagement infrastructure for businesses, has…

Verint, The Customer Engagement Company announced the expansion of the Verint Customer Engagement Platform with technology acquired from Qudini, a…

Sensormatic Solutions, the leading global retail solutions portfolio of Johnson Controls, is demonstrating the full breadth of its computer vision…

This innovative report uncovers the product information management (PIM) challenges facing brands and retailers, the adoption of PIM solutions…

The premium outdoor-lifestyle brand selected NewStore as part of a larger effort to digitally transform its omnichannel operations NewStore, a…

Today, artificial intelligence is omnipresent. All brands, irrespective of the industry, business professionals, homemakers, and even children,…

The use of artificial intelligence (AI) has spread across all industries, making them more capable than ever before. Through artificial intelligence,…

Please tell us a little bit about what inspired you to join Cognigy. I joined Cognigy for three primary reasons: 1. The culture and leadership of…

Dominion DMS announces integration with Affinitiv XRM, allowing you to simplify your sales process while building customer loyalty. XRM is a fully…

Divestiture Further Strengthens Balance Sheet, Allows Startek to Focus on Growing Core Business Startek, a global customer experience (CX)…