customer experience

The premium outdoor-lifestyle brand selected NewStore as part of a larger effort to digitally transform its omnichannel operations NewStore, a…

Today, artificial intelligence is omnipresent. All brands, irrespective of the industry, business professionals, homemakers, and even children,…

The use of artificial intelligence (AI) has spread across all industries, making them more capable than ever before. Through artificial intelligence,…

Please tell us a little bit about what inspired you to join Cognigy. I joined Cognigy for three primary reasons: 1. The culture and leadership of…

Dominion DMS announces integration with Affinitiv XRM, allowing you to simplify your sales process while building customer loyalty. XRM is a fully…

Divestiture Further Strengthens Balance Sheet, Allows Startek to Focus on Growing Core Business Startek, a global customer experience (CX)…

Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology…

Aryaka's Unified SASE architecture based on a Zero-Trust WAN approach is vital to powering next-generation retail shopping experience Join Aryaka,…

In just four months, ChicMe reduced fraud-related payment refusals by more than 50% in key markets Forter, the Trust Platform for digital…

Uberall CoreX customers can now update and enrich their Apple Maps place cards via a direct integration with Apple Business Connect Uberall, a…