Technology Genesys and World Wide Technology Team Up for Next-Generation Customer and Employee Experience… AIT News Desk Jan 13, 2023 Genesys, a global cloud leader in experience orchestration, announced a new partnership with World Wide Technology (WWT), a global technology…
Technology Aryaka Delivers Mission-Critical Managed Network and Security Offering for Retailers at NRF 2023 AIT News Desk Jan 13, 2023 Aryaka's Unified SASE architecture based on a Zero-Trust WAN approach is vital to powering next-generation retail shopping experience Join Aryaka,…
Technology ChicMe Chooses Forter to Optimize Customer Experience and Support New Market Expansion AIT News Desk Jan 13, 2023 In just four months, ChicMe reduced fraud-related payment refusals by more than 50% in key markets Forter, the Trust Platform for digital…
Technology Uberall Launches Integration With Apple Business Connect to Give Businesses Greater Control of Their… AIT News Desk Jan 12, 2023 Uberall CoreX customers can now update and enrich their Apple Maps place cards via a direct integration with Apple Business Connect Uberall, a…
Technology Genesys Sets the Pace for Industry Sustainability Initiatives with Latest ESG Recognition AIT News Desk Jan 12, 2023 Genesys, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings for its marked…
Technology Zebra Technologies Introduces “The Modern Store by Zebra” to Help Retailers Solve Ongoing Store… AIT News Desk Jan 12, 2023 Company unveils its retail operations vision at NRF to better engage associates, optimize inventory and elevate the customer experience Zebra…
Machine Learning Conversica Introduces New Partner Program to Expand its Global Alliance Network AIT News Desk Jan 12, 2023 The Conversation Automation Solutions Provider Starts the New Year with Three New International Partners Conversica, the leading provider of…
Technology PagerDuty Status Pages Enable Real-Time, Proactive Customer Communication During Incidents AIT News Desk Jan 12, 2023 Integrated, Intuitive Feature Saves Time and Money, Aligning Technical and Customer-Facing Teams, Allowing Further Consolidation on to the PagerDuty…
Customer Experience AiThority Interview with Riaz Raihan, President of Products & Engineering at Alida Sudipto Ghosh Jan 12, 2023 Hi Riaz, please tell us about your role at Alida, and how you arrived here. I’ve had over a two-decade career, building products and driving…
Machine Learning TrueML Names Thomas Overton as Chief Technology Officer AIT News Desk Jan 11, 2023 One True Holding Company d/b/a/ TrueML, a financial technology software company developing machine learning-driven products that enable intelligent,…