customer experience

Genesys, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings for its marked…

Company unveils its retail operations vision at NRF to better engage associates, optimize inventory and elevate the customer experience Zebra…

The Conversation Automation Solutions Provider Starts the New Year with Three New International Partners Conversica,  the leading provider of…

Integrated, Intuitive Feature Saves Time and Money, Aligning Technical and Customer-Facing Teams, Allowing Further Consolidation on to the PagerDuty…

Hi Riaz, please tell us about your role at Alida, and how you arrived here. I’ve had over a two-decade career, building products and driving…

One True Holding Company d/b/a/ TrueML, a financial technology software company developing machine learning-driven products that enable intelligent,…

Medallia, the global leader in customer and employee experience, announced that SelectBlinds has selected Medallia as its experience platform of…

Leveraging three Sprinklr product suites to enhance digital engagement for customers. Sprinklr  the unified customer experience management…

Inbenta, a conversational AI platform designed to optimize customer experience,  announced its closing of a $40M investment led by Tritium Partners.…

Rich Weil Appointed CXO; Responsible for Services and Programs that Create Exceptional Experiences for Today's Consumers ModSquad, the global leader…