customer experience

Guidewheel, the leading AI-powered FactoryOps platform, announced the launch of Scout, a new product to help manufacturers predict maintenance needs…

Rapport Self-Service Platform integrates with ChatGPT, AWS, Azure, and Google Gemini to create the first fully customisable and open-ended AI solution…

Fully Autonomous AI Agent Transforms Ecommerce Workflows, Providing Unprecedented Insight And Executing Recommendations Baresquare, an AI-powered…

Digital channels continue to be a top target for fraudsters while generative AI becomes another tool in their arsenal IDology, a GBG Company,released…

Add Value Machine (AVM), a leading provider of secure generative AI platforms, and Abu Dhabi Commercial Bank (ADCB), one of the largest banks in the…

New Capability Addresses Surge in Injection Attacks Fueled by AI-Based Technology AuthenticID, a global leader in identity verification and…

Raydiant, the leading in-location Experience OS, released its inaugural "The State of AI in Restaurants" report. The study, based on a survey of 175…

Honeywell has announced an update to incorporate artificial intelligence (AI) and machine learning into its Guided Work Solutions to help bring…

Amazon's AI 'Private Investigator' flags damaged products, improving the customer experience and preventing waste. AI-enabled technology ensures…

Leading global travel agency  Flight Center chose Qualtrics AI to gather actionable customer insights across multiple feedback channels with advanced…