customer experience

Touchcast  launched an end-to-end automotive customer experience in the metaverse, running on Microsoft Azure. The new platform allows consumers to…

LendingPoint, the AI-driven CreditTech platform that provides one-stop financing solutions for consumers, e-commerce and point of sale partners, and…

UserTesting, a leader in video-based human insight, announced it has joined the Export Partner Hub by Google as a Customer Experience (CX) partner.…

VertexOne, the leading provider of cloud-based, customer experience, software-as-a-service (SaaS) solutions for the utility and energy industry, …

Zappix, the Visual Self-Service provider, has announced the launch of comprehensive Salesforce pre-built integrations for their solution, enhancing…

Valtech, a global leader in digital services and business transformation, in collaboration with Gartner Peer Insights, has released a global report…

In an increasingly digital world, conversational AI technology has become an important tool for enhancing communications and improving the user or…

CXone delivers extended digital-first reach, hyperpersonalization, true omnichannel with digital-to-voice elevation, real-time interaction, expanded…

Medallia, the global leader in customer and employee experience,announced that Groupe Pierre & Vacances Center Parcs has selected Medallia as its…

Enterprises are deploying new technologies to improve supply chains, customer experience and sustainability, ISG Provider Lens report says…