customer experience

Talkdesk, Inc., a global cloud contact center leader for customer-obsessed companies, today released a new Talkdesk Research report, The Future of…

Tripleseat, the leading cloud-based sales and catering management platform for hotels, announced  it has signed on Cape Resorts, adding a diverse…

DecisionLink, the leading provider of Customer Value Management (CVM) solutions that simplify and automate customer value conversations at all stages…

ChaiOne and CloudHedge announced a new partnership to simplify the complex application modernization process onto Azure. The ChaiOne and CloudHedge…

This partnership supports brands’ strategies to move to the cloud, become fully omnichannel and deliver integrated customer and employee…

Leading global tech firms help make cutting edge innovation more accessible to Malaysian businesses and entrepreneurs UST, a leading digital…

Acquisition Positions NRG as the Leading Essential Home Services Provider, Accelerating Growth Plan NRG Energy, announced they have entered into a…

Enterprises look beyond internal efficiencies, use customizable platforms for strategic objectives such as customer experience, ISG Provider Lens…

SuccessKPI, Inc., a cloud-native contact center customer experience insight and action platform provider, announced that they have achieved FedRAMP…

David J. Peterson will join Unbabel CEO, Vasco Pedro, and CTO, João Graça, to discuss what it takes to create a language from scratch, as well as…