customer experience

Eros Now, a leading over-the-top (OTT) South Asian entertainment platform owned by Eros Media World Plc  ("Eros" or "the Company"), a global…

New integration with HCL Commerce helps online retailers build a better customer experience for a privacy-first world ZineOne, the in-session…

With “Bric & Pin,” Uberall will highlight the need for location-based businesses to adapt to a hybrid consumer journey, where most purchases start…

Hayley Munro Brings Analytics Domain Expertise and Customer Experience Leadership to Fast Growing Decision Intelligence Software Company Pyramid…

Glia, the leading provider of Digital Customer Service (DCS), has appointed veteran Qualtrics executive and Danaher alum Paul Sheets as the Executive…

Wipro Limited, a leading technology services and consulting company, announced the appointment of Ankush Saigal as Head of Telecom Industry Sector,…

Insider, the global leader in cross-channel personalization and customer journey orchestration, announced that Sir Richard Branson, Founder of Virgin…

TechSee announced a technology partnership with TELUS International, a leading digital customer experience (CX) innovator that designs, builds, and…

xfactrs, an AI-based decision intelligence platform for subscription businesses, announced the launch of its platform that detects revenue, cost, and…

Integrations with Zoom Contact Center and Zoom Phone help enable organizations to deepen understanding of customers and better meet expectations…