customer experience

More companies outsource contact centers as requirements expand, stakes for enterprise reputation increase, ISG Provider Lens report says US…

CUJO AI, a global leader in cybersecurity and network intelligence solutions for network service providers (NSPs), announced that Explorer, the…

Digital transformation is a driver for IT investments and also a top challenge for business managers. Industry trends include adapting to new work…

An Extended Managed Services Contract Will Create a Data-Driven Organization to Improve Customer Experience, Increase Revenue and Lower Operating…

QuestionPro, a global provider of online survey and research services has acquired SuiteCX, the leading customer experience (CX) and journey mapping…

ActionIQ, the leader in customer experience (CX) solutions that deliver actionable insight from customer data, announced its CX Hub for Acquisition…

ICXEED PTE. LTD. (iCXeed), a full-suite business process innovation company, announced its much-anticipated customer experience management services at…

French insurer set to utilise Guidewire for operations visibility, speed to market, and continuously improved customer experience Ornikar, French…

Unbabel’s new quiz assesses brands’ emoji knowledge, helping them understand proper use when localizing content to new regions Unbabel, the…

Evisort, the no-code contract intelligence platform loved by legal, procurement, and sales operation teams worldwide, reinforces its commitment to…